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OakleyCoach: Business development and coaching skills for healthcare professionals

Mar 1, 2018

We've all seen them- patients who have tried every form of treatment available. They've had every scan, seen every professional, and still have the hope and motivation to seek care with you. You might find they're a bit down-in-the-dumps, you might find they view you as "their final hope." Either way, it can be tricky to manage.

So how can you help these patients? What can you do differently? How can you help them achieve their goal when they've had so many past failures?

In this podcast, we discuss the reasons behind these patients' behaviour, and how their previous experiences can impact on their outcomes with you. In addition, we provide practical skills and questioning methods you can use in clinic to help empower and motivate these patients, helping them to achieve the healthcare goals they've set for themselves.